Refund Policy

General Provisions

The project provides the opportunity to make voluntary support payments in exchange for in-game bonuses.
Payments are not a purchase of physical goods. All contributions go to the development and support of the project.
All payments are voluntary and do not constitute the purchase of tangible goods.
After making a payment, the player receives bonuses in the form of virtual currency (“gold”) on the User Panel.
All bonuses are digital, non-tangible items, credited instantly to the User Panel after a successful payment.
All payments are final and non-refundable, except where required by applicable law or in cases of technical error on the part of the project.
Attempting to deceive or roll back payments may result in account blocking without refund.
Payments do not provide immunity from account blocking, and the account can be disabled for violation of the rules without compensation of funds.
The response time for a ticket created by a user in the server Discord related to refund issues due to technical errors is 48 hours.
- To create a ticket, please contact the Support Service on Discord: server 1.5.3 / server 1.3.6 or by email at [email protected].

What should I do if I made a payment and the gold didn't arrive?
- Contact our support, we will check the transaction and manually credit the gold if there was an error server 1.5.3 / server 1.3.6 or at [email protected].
Can I get my money back?
- According to our policy, refunds are not made for received virtual values, except for technical errors on our part or where required by applicable law.
What exactly am I paying for?
- You are supporting the project’s development and, in return, receiving in-game bonuses (virtual, non-tangible items).